| Good customer service is more than just being quick and having a good product. It's also about learn ... - Mary Gardner |
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| What gives? You have a stunning website with an audio intro and newsletter sign-up, but no one is bu ... - Marie Roker |
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| Passengers die every day onboard a cruise ship. The heart attack is the king of what takes them out, ... - Kurt Bjorkman |
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| If you hate any kind of feedback, because it feels like criticism, and you despise confrontation, yo ... - Laurie Weiss |
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| Shawn was using humor to provide customer service, ?I could have simply ignored selling the higher-p ... - Don Doman |
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| Nothing generates negative buzz about a business like bad customer service, and nothing will drive n ... - Tim Knox |
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| Lots of small business owners (and not so small!) seem to think that the customer is merely an inter ... - Robert Warlow |
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| Every retailer wants customers to come into the store and come back again. But this author thinks cu ... - Harriet Hodgson |
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| These days, almost all customer support systems are automated. Still, nothing beats the ?real thing? ... - Marcus Peterson |
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| As a good business person, you want to satisfy every client that comes to you with a query and make ... - Paul Smith |
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| How Do You Score with your Clients? Do they routinely give you repeat business, testimonials, and re ... - Elinor Stutz |
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| If you think customer relationship management is just a piece of software, you're dead wrong. Custom ... - Lora J Adrianse |
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| As retailers, we often talk about providing our customers with a memorable retail experience, yet we ... - John Stanley |
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| Customer Service is the big topic of discussion wherever you go!! It?s all about customer service an ... - Sandra Valente |
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| As a customer we have all come across business establishments where we received good customer servic ... - Lance Winslow |
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| Change, like death and taxes, is constant. Careerists who learn to embrace and manage change and amb ... - Ramon Greenwood |
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| Nowadays, we complain nearly all of the time about how few businesses remember how to provide qualit ... - William Von Achen |
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| This literally can be the most profitable thing you'll ever do for your business and that is to unde ... - Abe Cherian |
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| What is a business relationship, what does it mean and how do you develop a business relationship? - Rasmus Nielsen |
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| Build your business and stand out in a crowd by sending handwritten notes whenever possible to exist ... - Lydia Ramsey |
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| Popular keynote speaker, best-selling author, and President of Customersatisfaction.com, Dr. Gary S. ... - Dr. Gary S. Goodman |
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| The customer service at Walt Disney World in Florida had always been exemplary. Yet on this occasion ... - Martin Haworth |
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| Your clients are busy. Anything you can do to save them money, time, or energy will engender their l ... - Donna Gunter |
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| The company was experiencing an increase in the number of customer complaints and an increase in the ... - Jose Sanchez |
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| For contract cleaning companies office cleaning is the most competitive market to break into. Some o ... - David Andrew Smith |
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| Becoming your client's "Trusted Advisor" is one of the most important goals you should have. However ... - Kevin Augustine |
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| I've recently bought a computer system, taken my family to a theme park and flown on an airline that ... - Jim Clemmer |
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